> ## Documentation Index > Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt > Use this file to discover all available pages before exploring further. # Download call media > Downloads an available recording or transcription generated for an API-sourced WhatsApp call. Media can be downloaded only by the owning tenant for 30 days from its creation time. Requests without a Range header or with a blank Range header return the complete file as a download attachment with HTTP 200. A non-empty Range header is rejected with HTTP 400 because byte-range downloads are not supported. ## OpenAPI ````yaml /openapi/endpoints/ycloud-api-v2.yaml get /whatsapp/calls/media/{mediaAssetId} openapi: 3.0.0 info: description: >- The [YCloud](https://ycloud.com) API is organized around [REST](https://en.wikipedia.org/wiki/Representational_state_transfer). Our API is designed to have predictable, resource-oriented URLs, return [JSON](https://www.json.org) responses, and use standard HTTP response codes and verbs. version: v2 title: YCloud API termsOfService: https://ycloud.com/terms-service contact: email: service@ycloud.com servers: - url: https://api.ycloud.com/v2 description: Base URL security: - api_key: [] tags: - name: Balance - name: Contacts - name: Custom Events - name: Emails - name: SMS - name: Unsubscribers - name: Verify - name: Voices - name: Webhook Endpoints - name: WhatsApp Business Accounts - name: WhatsApp Inbound Messages - name: WhatsApp Media - name: WhatsApp Messages - name: WhatsApp Blocked Users - name: WhatsApp Groups - name: WhatsApp Calling - name: WhatsApp Phone Numbers - name: WhatsApp Templates - name: WhatsApp Flows - name: Meta Business Agent - name: WhatsApp Group Messages externalDocs: description: Homepage url: https://ycloud.com paths: /whatsapp/calls/media/{mediaAssetId}: get: tags: - WhatsApp Calling summary: Download call media description: >- Downloads an available recording or transcription generated for an API-sourced WhatsApp call. Media can be downloaded only by the owning tenant for 30 days from its creation time. Requests without a Range header or with a blank Range header return the complete file as a download attachment with HTTP 200. A non-empty Range header is rejected with HTTP 400 because byte-range downloads are not supported. operationId: whatsapp_call-download-media parameters: - name: mediaAssetId in: path required: true description: >- YCloud call media asset ID received in a recording or transcription webhook. schema: type: string example: 66b1f0c2e4b05c2d8f1a3b47 responses: '200': description: The complete recording or transcription file. headers: Accept-Ranges: description: Always `none`; byte-range downloads are not supported. schema: type: string enum: - none Content-Disposition: description: >- Download attachment filename. Recordings use the `.ogg` extension and transcriptions use the `.json` extension. schema: type: string example: >- attachment; filename="calling-media-66b1f0c2e4b05c2d8f1a3b47.ogg" Content-Length: schema: type: integer format: int64 content: audio/ogg: schema: type: string format: binary application/json: schema: type: string format: binary '400': description: >- The request includes a non-empty Range header. Byte-range downloads are not supported. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '404': description: >- The media asset does not exist, is not available, is expired, or does not belong to the authenticated tenant. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' components: schemas: ErrorResponse: type: object required: - error properties: error: $ref: '#/components/schemas/Error' description: >- Contains the error code and human-readable message for the API error. Error: type: object required: - status - code properties: status: type: integer format: int32 pattern: '[45]\d{2}' description: >- HTTP status code, [RFC 7231, Section 6](https://datatracker.ietf.org/doc/html/rfc7231#section-6). It conveys the HTTP status code used for the convenience of the consumer. example: 404 code: type: string description: >- One of a server-defined error codes. Some `4xx` errors that could be handled programmatically include an error code that briefly explains the error reported. example: NOT_FOUND message: type: string description: >- A human-readable representation of the error. It is intended as an aid to developers and is not suitable for exposure to end users. example: The requested resource does not exist. target: type: string description: The target of the error. example: '' docUrl: type: string description: A URL to more information about the error. example: '' requestId: type: string description: >- Each API request has an associated request ID. It conveys the response header `YCloud-Request-ID` used for the convenience of the consumer. example: req_1KjtKI80IKoaJNa6n6p whatsappApiError: $ref: '#/components/schemas/WhatsappApiError' description: >- The original error object returned by WhatsApp. See [Handling Errors](https://developers.facebook.com/docs/graph-api/guides/error-handling), [Cloud API Error Codes](https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes). Note: This field is returned if we tried to request the WhatsApp Business API and got an error response. metaBusinessAgentApiError: $ref: '#/components/schemas/MetaBusinessAgentApiError' description: >- Sanitized upstream details returned when a Meta Business Agent request fails. WhatsappApiError: type: object description: >- The original error object returned by WhatsApp. See [Handling Errors](https://developers.facebook.com/docs/graph-api/guides/error-handling), [Cloud API Error Codes](https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes). required: - message - code properties: message: type: string description: A human-readable description of the error. example: HSM Template creation failed code: type: string description: An error code. example: 200002 type: type: string description: Error type. example: OAuthException is_transient: type: boolean description: Whether the error is transient. example: false error_subcode: type: string description: Additional code about the error. example: 2388109 error_user_msg: type: string description: >- The message to display to the user. The language of the message is based on the locale of the API request. example: This message template cannot be created. error_user_title: type: string description: >- The title of the dialog, if shown. The language of the message is based on the locale of the API request. example: Message Cannot Be Submitted fbtrace_id: type: string description: >- Internal support identifier. When reporting a bug related to a Graph API call, include the fbtrace_id to help us find log data for debugging. example: AVGjJ7ia2zJkrHG error_data: description: >- Additional data about the error. A string or map. - For template APIs, this field is a string describing the reason for the error. - For message APIs, this field is a map with property `details` describing the reason for the error. oneOf: - type: string - type: object additionalProperties: true MetaBusinessAgentApiError: type: object description: Sanitized details from a failed Meta Business Agent upstream request. properties: title: type: string detail: type: string type: type: string status: type: integer format: int32 requestId: type: string securitySchemes: api_key: type: apiKey name: X-API-Key in: header ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.