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Use these resources after the agent is onboarded and its initial configuration is available.

Agent Eval

Run evaluation cases and inspect detailed or aggregate results.

Agent Event

Submit a business event and poll its processing state.

Agent Test

Run single-turn and contextual multi-turn tests.

Conversation Turns

Inspect the LLM and tool-call steps for a WhatsApp user’s conversation turns.

Thread Control (Cloud API)

Pass, release, or take control of a customer thread.