> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices

> Apply proven patterns for building, operating, and improving YCloud AI Agents and rule-based agents.

Use these guides to design reliable automation, handle subscriptions correctly, and improve AI responses.

<CardGroup cols={2}>
  <Card icon="file-lines" title="YCloud AI Agent Best Practices" href="/en/documentation/agents/ai-agent/best-practices/best-practices-for-ycloud-ai-agent">
    Plan AI Agent scope, routing, knowledge, Skills, and handoff behavior.
  </Card>

  <Card icon="file-lines" title="Automatically Add Customers to the Unsubscribe List" href="/en/documentation/agents/rule-based-agent/best-practices/automatically-add-customers-to-unsubscribe-list">
    Keep unsubscribe handling consistent through rule-based automation.
  </Card>

  <Card icon="file-lines" title="AI Guidance Best Practice" href="/en/documentation/agents/ai-agent/best-practices/ai-guidance-best-practice">
    Write clearer guidance for accurate and predictable AI responses.
  </Card>
</CardGroup>


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