> ## Documentation Index > Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt > Use this file to discover all available pages before exploring further. # Ask a Question ## What is Ask a Question? Ask a Question represents an initiative by the business to pose a query, and this component waits for the user's response before proceeding with further actions based on the response. ## Types of Ask a Question Full flow editor with the four Ask a question formats shown in the side panel. * #### Text (Textual Form) * A question presented in text form. After the user responds, the information they provide can be stored as a variable for subsequent customer replies. * *Example: You can ask for the customer's name and then save the name they provide into their profile. Later, when chatting with the customer, you can insert this name into the conversation.* * #### Button: Quick Reply Buttons (Up to three can be set) * You can prompt the customer with several options to choose from in your inquiry. Once the customer clicks an option, it automatically replies with that choice, allowing for different routing based on the customer's selection. * *Example: You can ask if the customer wants to inquire about pricing or products. If the customer replies with pricing, automatically send them a price list document. If they click on products, send them an automatic product introduction.* Question editor with two quick-reply choices. * #### List: Menu Bar * Up to 10 options for replies can be set. Suitable for businesses that want to provide quick replies but are limited by the number of quick reply buttons. It also allows for further segmentation and replies to the user's questions and needs. ## Other Related Settings ### **Set to Collect Only One User Response** Guide:\ Log in to your YCloud account > Rule-based Agent > Flow > Ask a question (select List/button format) > Turn on the "Limit user to answer once only" button. When enabled, the Rule-based Agent will only collect one response from the user for the current question. The user cannot choose two different options for the same question. The flow will proceed based on the user's first selected option. Question editor with Limit user answer once highlighted. ### **Add a Description to the List Message** Guide:\ Log in to the YCloud Dashboard > Rule-based Agent > Flow > Ask a question > Select the List format > Click "Add description" to add a description. Please note: The description is limited to 72 characters. YCloud product screenshot Add a Description Under the List Button *Add a Description Under the List Button* Final display effect *Final display effect* This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.