> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# YCloud Support Team

## Business Hours

Team business hours: 10:00 A.M. ——10:00 P.M.; based on the UTC/GMT+08:00 (East Eight Zone) time zone

## Response Team

| Customer | Communication Channels |
| - | - |
| Customers without a business manager | <ol><li>Enter the <a href="https://www.ycloud.com/">YCloud official website</a>, find the conversation icon in the lower right corner, and initiate communication with our online customer service</li><li>Contact us via email: <a href="mailto:service@ycloud.com?subject=Business%20partner">[service@ycloud.com](mailto:service@ycloud.com)</a></li></ol> |
| Customers with a business manager | If you have any questions, you can directly consult your corresponding business manager |


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