> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

WhatsApp Pay can help merchants collect payments from customers in the WhatsApp app, enabling scenarios such as order reminders and shopping cart abandonment.

<Info>
  This feature is currently available only to businesses and users in **India** and requires integration with specific third-party payment platforms: BillDesk, Razorpay, PayU, and Zaakpay. WhatsApp Pay enables businesses to facilitate transactions directly within WhatsApp.
</Info>

## Use case

Let’s explore how businesses can use WhatsApp Pay to remind consumers to complete their orders.

1. **Scenario**: A consumer places an order on the merchant's website but delays payment.
2. **Action**: The merchant applies a discount to the order and sends the consumer a message via WhatsApp using an **Order Details** template. The message includes the updated discounted order details (Image 1).
3. **Consumer Interaction**: The consumer receives the message, taps the **View and Pay** button, and reviews the detailed order information (Image 2).
4. **Payment Completion**: After confirming the order, the consumer clicks the **Continue** button, which triggers the payment interface within WhatsApp (Image 3). The consumer then selects their preferred payment method to complete the transaction.

This streamlined process ensures a seamless payment experience for consumers while helping businesses reduce cart abandonment and boost sales.

<img src="https://mintcdn.com/lchnan/Z2X3BzyqaivSGKDr/product-assets/6fc6860791-image-164.webp?fit=max&auto=format&n=Z2X3BzyqaivSGKDr&q=85&s=70b4a78a63b1369601c9d66759e92637" alt="YCloud product screenshot" width="2358" height="1500" data-path="product-assets/6fc6860791-image-164.webp" />

## Get started with WhatsApp Pay

[link-your-payment-account.md](/en/documentation/whatsapp-pay/link-your-payment-account)

[send-order-detail.md](/en/documentation/whatsapp-pay/send-order-detail-and-checkout-button-message)


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