> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ycloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 基于规则的 Agent 流程组件

> 使用触发器、消息、分支、人工转接和电商操作构建基于规则的 Agent 流程。

在可视化流程编辑器中组合这些组件，以控制基于规则的 Agent 如何响应客户。

<CardGroup cols={2}>
  <Card icon="file-lines" title="触发器" href="/zh/documentation/agents/rule-based-agent/flow-components/trigger">
    定义基于规则的 Agent 流程何时启动。
  </Card>

  <Card icon="file-lines" title="提问" href="/zh/documentation/agents/rule-based-agent/flow-components/ask-a-question">
    收集来自客户的结构化信息。
  </Card>

  <Card icon="file-lines" title="发送消息" href="/zh/documentation/agents/rule-based-agent/flow-components/send-messages">
    发送文本及其他受支持的消息内容。
  </Card>

  <Card icon="file-lines" title="人工接管" href="/zh/documentation/agents/rule-based-agent/flow-components/agent-takeover">
    将对话转接给人工客服。
  </Card>

  <Card icon="file-lines" title="退订" href="/zh/documentation/agents/rule-based-agent/flow-components/unsubscribe">
    处理客户退订请求。
  </Card>

  <Card icon="file-lines" title="分支" href="/zh/documentation/agents/rule-based-agent/flow-components/branch">
    通过条件路径引导客户。
  </Card>

  <Card icon="file-lines" title="发送 Shopify 订单" href="/zh/documentation/agents/rule-based-agent/flow-components/send-shopify-orders">
    在对话中分享 Shopify 订单信息。
  </Card>
</CardGroup>


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