{
"id": "1308528868252065792",
"metaMessageId": "m_SAMPLE_001",
"from": "422500000000000",
"to": "100800000000000",
"type": "text",
"text": {
"body": "Hello, how can I help you?"
},
"status": "read",
"createTime": "2026-10-16T10:00:00.000Z",
"updateTime": "2026-10-16T10:00:03.000Z",
"sendTime": "2026-10-16T10:00:00.500Z",
"deliverTime": "2026-10-16T10:00:01.000Z",
"readTime": "2026-10-16T10:00:03.000Z",
"reactions": [
{
"psid": "100800000000000",
"reaction": "love",
"emoji": "❤",
"updateTime": "2026-10-16T10:00:04.000Z"
}
]
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}Messenger Messages
Retrieve an outbound message by its YCloud ID
Retrieves a locally stored outbound record scoped by authenticated tenant and from. Does not query Meta or require the Page to remain connected. There is no inbound detail lookup or public message-history list in this phase.
GET
https://api.ycloud.com/v2
/
messenger
/
messages
/
{id}
{
"id": "1308528868252065792",
"metaMessageId": "m_SAMPLE_001",
"from": "422500000000000",
"to": "100800000000000",
"type": "text",
"text": {
"body": "Hello, how can I help you?"
},
"status": "read",
"createTime": "2026-10-16T10:00:00.000Z",
"updateTime": "2026-10-16T10:00:03.000Z",
"sendTime": "2026-10-16T10:00:00.500Z",
"deliverTime": "2026-10-16T10:00:01.000Z",
"readTime": "2026-10-16T10:00:03.000Z",
"reactions": [
{
"psid": "100800000000000",
"reaction": "love",
"emoji": "❤",
"updateTime": "2026-10-16T10:00:04.000Z"
}
]
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}{
"error": {
"status": 404,
"code": "NOT_FOUND",
"message": "The requested resource does not exist.",
"target": "",
"docUrl": "",
"requestId": "req_1KjtKI80IKoaJNa6n6p",
"whatsappApiError": {
"message": "HSM Template creation failed",
"code": 200002,
"type": "OAuthException",
"is_transient": false,
"error_subcode": 2388109,
"error_user_msg": "This message template cannot be created.",
"error_user_title": "Message Cannot Be Submitted",
"fbtrace_id": "AVGjJ7ia2zJkrHG",
"error_data": "<string>"
},
"metaBusinessAgentApiError": {
"title": "<string>",
"detail": "<string>",
"type": "<string>",
"status": 123,
"requestId": "<string>"
},
"messengerApiError": {
"code": "100",
"subcode": "2018276"
}
}
}Authorizations
Path Parameters
YCloud outbound record ID as a positive decimal Long string, without signs or leading zeroes; never a Meta message ID. Nonmatching paths return 404; Long overflow returns 400.
Minimum string length:
1Pattern:
^[1-9][0-9]{0,18}$Query Parameters
Nonblank Facebook Page ID, matched exactly within the authenticated tenant.
Required string length:
1 - 64Response
The current locally stored outbound record, including rejected or unknown submission results. Null optional fields are omitted. Query success is 200 even when the message was rejected. Includes active reactions reconstructed from saved events, or [] when none remain. Only interactions saved after reaction persistence was enabled are available.
YCloud outbound ID, a decimal string; never serialize it as a JSON number.
Facebook Page ID.
Peer PSID for this Page.
Available options:
text Show child attributes
Show child attributes
Current stored facts: read > delivered > sent > submission result. Unknown means unconfirmed or in progress, never a definitive failure. Missing receipts do not imply failure and no intermediate state is fabricated.
Available options:
unknown, accepted, rejected, sent, delivered, read Local creation time in UTC RFC 3339 with millisecond precision.
Local update time in UTC RFC 3339 with millisecond precision.
Omitted when no Meta ID is confirmed.
Active reactions reconstructed when retrieving an outbound message. Returns [] when no saved active reaction exists, including after withdrawal. Customer status webhooks omit this field; receiving a reaction does not change the message delivery status or updateTime.
Show child attributes
Show child attributes
Locally recorded submission error, when present. A confirmed rejection may be MESSENGER_MESSAGE_REJECTED(#100:2018276), MESSENGER_MESSAGE_REJECTED(#100), or the legacy MESSENGER_MESSAGE_REJECTED when diagnostics are unavailable. MESSENGER_MESSAGE_RESULT_UNKNOWN means the submission outcome is unconfirmed. Never contains the raw Meta error body or credentials.
Confirmed send time in UTC RFC 3339 with millisecond precision; omitted when unknown.
Confirmed delivery time in UTC RFC 3339 with millisecond precision; omitted when unknown.
Confirmed read time in UTC RFC 3339 with millisecond precision; omitted when unknown.