{
  "success": true,
  "category": "UTILITY"
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

WhatsApp Messages

Submit a Direct Send message sample

Submits one representative message sample to Meta and returns its detected category. We recommend submitting 3–4 samples that cover your utility use cases, one per request. This request does not send a message to a recipient.

Utility Direct Send is in public beta. You do not need to join an allowlist or apply for access. Use an API key for the YCloud account that manages the specified WhatsApp Business Account.

Samples support text, an interactive CTA URL button, or interactive reply buttons. See Utility Direct Send for limits, sending examples, and template conversion.

POST

https://api.ycloud.com/v2

/

whatsapp

/

messages

/

{wabaId}

/

messageSamples

{
  "success": true,
  "category": "UTILITY"
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

{
  "error": {
    "status": 404,
    "code": "NOT_FOUND",
    "message": "The requested resource does not exist.",
    "target": "",
    "docUrl": "",
    "requestId": "req_1KjtKI80IKoaJNa6n6p",
    "whatsappApiError": {
      "message": "HSM Template creation failed",
      "code": 200002,
      "type": "OAuthException",
      "is_transient": false,
      "error_subcode": 2388109,
      "error_user_msg": "This message template cannot be created.",
      "error_user_title": "Message Cannot Be Submitted",
      "fbtrace_id": "AVGjJ7ia2zJkrHG",
      "error_data": "<string>"
    },
    "metaBusinessAgentApiError": {
      "title": "<string>",
      "detail": "<string>",
      "type": "<string>",
      "status": 123,
      "requestId": "<string>"
    }
  }
}

Authorizations

X-API-Key

string

header

required

Path Parameters

wabaId

string

required

WhatsApp Business Account ID.

Example:

"whatsapp-business-account-id"

Body

application/json

Text sample
Interactive sample

One representative Utility Direct Send sample. Supply the object matching type. Do not include from, to, or category. Text and interactive bodies support up to 1024 characters. Samples use text headers, with up to 60 characters in the header or footer.

type

enum<string>

required

Available options:

text

text

object

required

Show child attributes

Response

The sample was processed. Check its detected category before sending utility content.

success

boolean

Whether Meta successfully processed the sample.

Example:

true

category

enum<string>

The category Meta detected for the sample. Use utility content for Utility Direct Send.

Available options:

UTILITY,

MARKETING,

AUTHENTICATION

Example:

"UTILITY"