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After you onboard a customer, use YCloud to find their WhatsApp Business Accounts (WABAs) and phone numbers. You can review the information in the dashboard or retrieve it through the API.

View customer accounts and numbers in the dashboard

Open WhatsApp Accounts to view the WABAs and phone numbers for your customers.
WhatsApp Accounts page showing customer WhatsApp Business Accounts and phone numbers

The WhatsApp Accounts page lists customer WABAs and phone numbers.

To review a specific number, open its WhatsApp Business Number settings. You can view the number’s status and business profile.
WhatsApp Business Number settings for the YCloud demo number with Business Profile and status information

The YCloud demo number settings show its status, quality rating, and business profile.

Retrieve customer accounts and numbers with the API

Use these API endpoints in your integration:
  • List WABAs to retrieve your customers’ WhatsApp Business Accounts.
  • List phone numbers to retrieve the phone numbers associated with those accounts.