Подключение и настройка

curl --request POST \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/onboarding" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{}'

{
  "agent_id": "AGENT_ID"
}

curl --request PUT \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/settings" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
    "handoff": {
      "enabled": true,
      "message_selection": "CUSTOM",
      "message": "I am connecting you with a support specialist."
    },
    "followup": {
      "enabled": true,
      "followup_interval_in_seconds": 3600,
      "message": "Do you still need help?"
    },
    "never_say_phrases": ["I guarantee delivery by tomorrow"]
  }'

curl --request PUT \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/businessInfo" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
    "business_description": "Example Store sells home and office products.",
    "return_policy": "Unused items can be returned within 30 days.",
    "delivery_and_shipping": "Standard delivery takes 3 to 5 business days."
  }'

curl --request POST \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/faqs" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
    "question": "How can I return an item?",
    "answer": "Contact support with your order number within 30 days of delivery."
  }'

curl --request POST \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/files" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --form "file=@./returns-policy.pdf"

curl --request POST \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/skills" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
    "title": "return-request",
    "description": "Collect the information needed to start a return.",
    "skill": "Ask for the order number. Explain the return policy. If the item is outside the policy, offer human handoff."
  }'

curl --request POST \
  "https://api.ycloud.com/v2/metaBusinessAgents/$PHONE_NUMBER_ID/uiSkills" \
  --header "X-API-Key: $YCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
    "title": "Choose a support topic",
    "component_type": "interactive_reply_buttons",
    "status": "enabled",
    "instruction": "Use these reply buttons when the customer asks for support but has not selected a topic."
  }'

{"name":"get_order","description":"Gets an order","request_definition":{"method":"GET","path":"/orders"},"user_auth_required":false}

{"name":"get_order","description":"Gets an order","request_definition":{"method":"GET","path":"/orders"},"user_auth_required":false,"transformation_spec":null}

{"name":"get_order","description":"Gets an order","request_definition":{"method":"GET","path":"/orders"},"user_auth_required":false,"transformation_spec":{"version":1,"steps":[{"kind":"allowlist","params":"{\"paths\":[\"order.id\",\"order.status\"]}"}]}}