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Prerequisites

The webhook endpoint URL should be provided by your server instead of YCloud. Make sure to replace the URL with your actual webhook endpoint URL.

Make sure that your webhook endpoint is listening for the appropriate event types. See also Configure Webhooks, Retrieve a webhook endpoint API.

As mentioned in Webhook Events & Payloads, the webhook payload varies according to its type. In this section, we provide some examples of the webhook payload to help you understand the different types of events.

Webhook Event Type	Examples
`whatsapp.template.reviewed`	WhatsApp Template Reviewed Webhook Examples
`whatsapp.message.updated`	WhatsApp Message Updated Webhook Examples
`whatsapp.inbound_message.received`	WhatsApp Inbound Message Webhook Examples
`whatsapp.payment.updated`	WhatsApp Payment Updated Webhook Examples
`contact.created`	Contact Created Webhook Examples
`contact.deleted`	Contact Deleted Webhook Examples
`contact.attributes_changed`	Contact Attributes Changed Webhook Examples
`whatsapp.smb.history`	WhatsApp Business App History Message Webhook Examples
`whatsapp.smb.message.echoes`	WhatsApp Business App Sent Message Sync Webhook Examples
`whatsapp.flow.status_change`	WhatsApp Flow Webhook Examples
`whatsapp.user.preferences`	WhatsApp User Preferences Weebhook Example