Documentation Index
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Support
Pricing
Dashboard
Dashboard

Overview

Welcome to YCloud Docs

Quick Start

Connect WhatsApp to YCloud
Send verification codes via WhatsApp
Send utility messages via WhatsApp
Acquire customers with Click-to-WhatsApp ads
Run marketing campaigns via WhatsApp
Set up customer support via WhatsApp

WhatsApp Business Platform

Overview

Channels

Inbox

Contact

Contact Management
Create/Import Contacts
Contact Segments
Contact Merge Rules
Bulk Operations
Unsubscribe List
Owner Assignment Settings (Agent/Sales Assignment)

Calling

Recording and Transcription
Calling Logs

Campaign

Create a WhatsApp Marketing Campaign
Track button clicks
Analyze Campaign data

Journey

Journey introduction
Create a journey
Journey best practices

Agents

Create an agent
Best Practices

CTWA (Click to WhatsApp Ad)

CTWA Introduction
Receive CTWA Visitors
CTWA Analysis

Shop

Shop Overview
Install Shop
Shipping Settings
Payment Settings
Product

WhatsApp pay

Overview
Link Your Payment Account
Send order detail & checkout button message
Update order status

Integrations

HubSpot
MM Lite API
Data connectors
Freshdesk

Developer

API key management
IP whitelist
Create and configure a custom app
Webhooks

Account Management

Company Info
Users and Teams
Visual Agent
Personal Preferences Settings
Security and Privacy
Notification & Alert

Pricing and Billing

Billing overview
WhatsApp pricing and billing
Manage subscriptions and add-ons
Billing and Recharge
Set up billing notifications
Invoices
Payment methods and cards

Partnership

Partner Documentation

Support

YCloud Support Team
Meta Support
Frequently Asked Questions

Partnership

Partner Documentation

If you are YCloud partner, please refer to our partner documentation. Open linked resource

Payment methods and cards

YCloud Support Team

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