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YCloud click tracking lets you review recipient-level clicks on a tracked URL button after a WhatsApp Campaign is complete. This is different from Meta click tracking, which reports website clicks at the template level.

1. Enable YCloud click tracking

When you create or edit an eligible template, add a URL button and enable YCloud click tracking. Enter the URL that recipients should open. The target URL cannot contain template variables. When tracking is enabled, YCloud uses a tracked link for that button. The option is available only when it is enabled for your account and supported by the template.
URL button settings in a WhatsApp template
URL button settings with YCloud click tracking highlighted.

Use YCloud click tracking for recipient-level Campaign click records. The switch is off in this unsaved example.

Template URL button with click tracking enabled
For help creating a template, see Create Template.

2. Send a Campaign with the template

Create a WhatsApp Campaign and select the template with click tracking enabled. Complete the recipient, variable, and review steps, then submit the Campaign. For the full Campaign flow, see Create a WhatsApp Marketing Campaign.

3. View button click data

After the Campaign is complete, open its Analytics page. The Button Clicked section shows click counts for tracked buttons. Select a button card to open Logs for that button and view the related recipient-level click records.
Button Clicked section in Campaign Analytics
Campaign Logs showing button click records