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Payment methods and cards

YCloud payment options are Alipay, WeChat Pay, Credit/Debit Card, and your account balance.

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Manage payment cards

When you pay with a Credit/Debit Card, bind the card to YCloud first. You can use a bound card to pay for a subscription or add-on, or to recharge your account balance.

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Bind a card

  1. Go to Settings > Billing > Payment cards.
  2. Select Add card.
  3. Select Add a new card.
  4. Enter your card details, then select Save card.
Payment cards page with the Add card button and no saved cards.

Select Add card to begin adding a payment method.

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Change the card used for automatic payments

In Payment cards, select Unbind on the card currently used for automatic payments. Select another bound card, or add a new card, then select Replace card and unbind. If the same card is used for both automatic recharge and automatic renewal, replacing it updates the card for both settings. For information about these automatic payment settings, see Billing and Recharge and Manage subscriptions and add-ons.

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Unbind a card

  1. Go to Settings > Billing > Payment cards.
  2. Select Unbind on a card that is not used for automatic payments.
  3. Confirm that you want to unbind the card.
If the card is used for automatic recharge or automatic renewal, follow the steps in Change the card used for automatic payments instead.

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Frequently Asked Questions

You may not have the required permission, or an automatic recharge payment may still be processing. If the card is used for automatic recharge or automatic renewal, replace it before unbinding it.