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Contact Management

Contact Import Conditions

Manual Import

API Import

Click to view the API Import documentation.

Inbound Message

When a customer sends an inbound message, YCloud automatically saves their phone number and name in the Contact list of your account, making it easier for you to manage contacts.

Filtering Contacts

Contact supports segmenting contacts by filter, helping you classify and manage your Contact list more efficiently.
Add filter menu listing contact attributes.

Select an attribute to build a contact filter. This example search has no matching contacts.

Contact Details

Log in to your YCloud account, then go to Contact > Contact list to view your contact list. You can also search for contacts by parameters such as nickname and country.