Skip to main content
Use keyboard shortcuts to change your availability, navigate Inbox, start conversations, and search messages without reaching for the mouse. Manage your shortcuts in Personal settings > Keyboard shortcuts.

​
Open keyboard shortcut settings

  1. Open Inbox.
  2. Click the Inbox settings gear at the top left, beside your availability status, to open Personal settings.
Inbox with the settings gear at the top left, beside Available, outlined in red.

Click the gear beside your availability status to open Personal settings.

  1. Select Keyboard shortcuts in the left menu.
  2. Select Windows or macOS to view the shortcuts for your operating system.
Inbox Personal settings showing Keyboard shortcuts, the Windows and macOS selector, search, edit and delete icons, and Reset all to defaults.

View, search, and customize keyboard shortcuts in Inbox Personal settings.

​
Find and use a shortcut

Enter an action name or key combination in Search functions or shortcuts. Find the action, then check its assigned keys in the Shortcut column. Return to Inbox and press those keys together to perform the action.

​
Shortcut reference

The tables below cover all 23 actions in Keyboard shortcuts for Windows and macOS. Shortcuts can be customized, so use the current combination displayed in your own settings. Key labels: Ctrl means Control, ⌘ means Command on macOS, and Win means the Windows logo key. On macOS, Control and Command are different keys.

​
Workspace

​
Conversations

​
Messages and calls

​
Customize a shortcut

  1. Find the action you want to change.
  2. Click the pencil icon beside its current shortcut.
  3. Follow the on-screen prompts to set the new key combination.
  4. Check that the updated combination appears in the Shortcut column, then try it in Inbox.
To remove a shortcut binding, click the trash icon beside it. This removes the key combination for the action.

​
Restore default shortcuts

Click Reset all to defaults to restore the default key combinations. This replaces your custom shortcuts, so use it when you want to return to the original setup.