“Submit date” and “done date” are in UTC time.When sending, ‘err’ is ‘0’, other values are:
Error Code
Description
3
Insufficient balance
4
Use of sensitive words not allowed
10
The phone number is blacklisted
18
Invalid signature. Signatures are required for SMS in Mainland China
65
Rejected by us, usually for SMS in Mainland China
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"YCloud Docs","description":"YCloud product documentation, API reference, and webhook payload documentation.","colors":{"primary":"#602DED","light":"#FD4C7D","dark":"#1a1e22"},"logo":{"light":"https://mintcdn.com/lchnan/AXn0jsI-c5aPnOMW/logo/light.png?fit=max\u0026auto=format\u0026n=AXn0jsI-c5aPnOMW\u0026q=85\u0026s=0865e4207d765d07a769c29bc819adbe","dark":"https://mintcdn.com/lchnan/AXn0jsI-c5aPnOMW/logo/dark.png?fit=max\u0026auto=format\u0026n=AXn0jsI-c5aPnOMW\u0026q=85\u0026s=1bafffbe886c0ac13b0409dc90d446f8","href":"https://www.ycloud.com"},"favicon":"https://mintcdn.com/lchnan/AXn0jsI-c5aPnOMW/favicon.png?fit=max\u0026auto=format\u0026n=AXn0jsI-c5aPnOMW\u0026q=85\u0026s=1eed9e0b562f4b06368d2b8185b801b4","api":{"openapi":["openapi/endpoints/ycloud-api-v2.yaml","openapi/webhooks/testing-webhooks.yaml"],"params":{"expanded":"closed"},"playground":{"display":"interactive"},"examples":{"defaults":"required","prefill":true,"autogenerate":false},"url":"full"},"background":{"color":{"light":"#ffffff"}},"navbar":{"links":[{"href":"https://www.ycloud.com/customer-support","label":"Support"},{"href":"https://www.ycloud.com/pricing","label":"Pricing"}],"primary":{"type":"button","label":"Dashboard","href":"https://www.ycloud.com/console"}},"seo":{"indexing":"all"},"fonts":{"heading":{"family":"Inter","weight":650},"body":{"family":"Inter","weight":450}},"icons":{"library":"fontawesome"},"styling":{"codeblocks":{"theme":{"light":"github-light","dark":"github-dark"}},"latex":true},"errors":{"404":{"redirect":true}},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"markdown":{"schema":true},"navigation":{"languages":[{"language":"en","default":true,"href":"en/documentation/overview"},{"language":"zh","href":"zh/documentation/overview"},{"language":"es","href":"es/documentation/overview"},{"language":"pt","href":"pt/documentation/overview"},{"language":"ru","href":"ru/documentation/overview"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"lchnan","hasAudioNarration":false,"actualSubdomain":"lchnan","customDomains":["docs.ycloud.com"],"gitSource":{"type":"github","owner":"ycloud-developers","repo":"ycloud_docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"collectionId":"38a7c79a-935e-44ce-8ac4-771d9347bc89","liveDeploymentHistoryId":"6ae201baf9cefd8f8d7a475b","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6ae201baf9cefd8f8d7a475b"},"feedback":{"thumbs":true,"agentFeedback":true},"entitlements":{"AI_CHAT":{"status":"DISABLED"}},"buildId":"6ae201baf9cefd8f8d7a475b","clientVersion":"0.0.4006","searchFilterCounts":[{"language":"en","tag":"Documentation","count":242},{"language":"es","tag":"Documentación","count":241},{"language":"pt","tag":"Documentação","count":241},{"language":"ru","tag":"Документация","count":241},{"language":"zh","tag":"产品文档","count":241},{"language":"default","tag":"API Reference","count":165},{"language":"default","tag":"Endpoints","count":165},{"language":"en","tag":"API Reference","count":68},{"language":"es","tag":"Referencia de la API","count":68},{"language":"pt","tag":"Referência da API","count":68},{"language":"ru","tag":"Справочник API","count":68},{"language":"zh","tag":"API 参考","count":68},{"language":"en","tag":"Guides","count":63},{"language":"es","tag":"Guías","count":63},{"language":"pt","tag":"Guias","count":63},{"language":"ru","tag":"Руководства","count":63},{"language":"zh","tag":"指南","count":63},{"language":"default","tag":"Meta Business Agent","count":63},{"language":"en","tag":"Channels","count":60},{"language":"es","tag":"Gestión de cuentas de WhatsApp","count":54},{"language":"pt","tag":"Gerenciamento de contas do WhatsApp","count":54},{"language":"ru","tag":"Управление аккаунтами WhatsApp","count":54},{"language":"zh","tag":"WhatsApp 账号管理","count":54},{"language":"en","tag":"Integrations","count":44},{"language":"es","tag":"Integraciones","count":44},{"language":"pt","tag":"Integrações","count":44},{"language":"ru","tag":"Интеграции","count":44},{"language":"zh","tag":"集成","count":44},{"language":"default","tag":"Configure","count":43},{"language":"en","tag":"WhatsApp Business Platform","count":40},{"language":"es","tag":"WhatsApp Business Platform","count":40},{"language":"pt","tag":"WhatsApp Business Platform","count":40},{"language":"ru","tag":"Платформа WhatsApp Business","count":40},{"language":"zh","tag":"WhatsApp 商业平台","count":40},{"language":"es","tag":"Canales","count":32},{"language":"pt","tag":"Canais","count":32},{"language":"ru","tag":"Каналы","count":32},{"language":"zh","tag":"渠道","count":32},{"language":"en","tag":"Examples","count":28},{"language":"en","tag":"WhatsApp Accounts Management","count":28},{"language":"es","tag":"Ejemplos","count":28},{"language":"pt","tag":"Exemplos","count":28},{"language":"ru","tag":"Примеры","count":28},{"language":"zh","tag":"示例","count":28},{"language":"en","tag":"Webhook examples","count":25},{"language":"en","tag":"Agents","count":25},{"language":"es","tag":"Ejemplos de Webhook","count":25},{"language":"es","tag":"Agentes","count":25},{"language":"pt","tag":"Exemplos de Webhook","count":25},{"language":"pt","tag":"Agentes","count":25},{"language":"ru","tag":"Примеры Webhook","count":25},{"language":"ru","tag":"Агенты","count":25},{"language":"zh","tag":"Webhook 示例","count":25},{"language":"zh","tag":"智能体","count":25},{"language":"default","tag":"WhatsApp Phone Numbers","count":15},{"language":"default","tag":"WhatsApp Groups","count":12},{"language":"default","tag":"Contacts","count":10},{"language":"default","tag":"Operate","count":10},{"language":"default","tag":"Connectors","count":10},{"language":"default","tag":"Onboard","count":9}],"searchSettings":{"isFiltersEnabled":true}},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"privacy":{"consentBanner":{"enabled":true}},"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"en/documentation/integrations/channels/global-sms/sms-features/smpp","slug":"/en/documentation/integrations/channels/global-sms/sms-features/smpp","pageMetadata":{"title":"SMPP","description":null,"href":"/en/documentation/integrations/channels/global-sms/sms-features/smpp"},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,code:`code`,p:`p`,pre:`pre`,span:`span`,tbody:`tbody`,td:`td`,th:`th`,thead:`thead`,tr:`tr`,..._provideComponents(),...props.components},{CodeBlock,Heading,Table}=_components;if(!CodeBlock)_missingMdxReference(`CodeBlock`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!Table)_missingMdxReference(`Table`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[_jsx(_components.a,{href:`https://smpp.org/`,children:`SMPP`}),` is the industry standard for sending and receiving SMS. Please contact our customer service to enable this feature.`]}),`\n`,_jsx(Heading,{level:`2`,id:`get-smpp-account`,children:`Get SMPP Account`}),`\n`,_jsx(_components.p,{children:`Please contact customer service to create your own SMPP account.`}),`\n`,_jsx(Heading,{level:`2`,id:`using-smpp`,children:`Using SMPP`}),`\n`,_jsx(Heading,{level:`3`,id:`connection`,children:`Connection`}),`\n`,_jsx(_components.p,{children:`Please connect to the following server:`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Server Address`}),_jsx(_components.th,{children:`Server Port`}),_jsx(_components.th,{children:`SSL Server Port`})]})}),_jsx(_components.tbody,{children:_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`smpp.ycloud.com`}),_jsx(_components.td,{\"data-numeric\":`true`,children:`30002`}),_jsx(_components.td,{\"data-numeric\":`true`,children:`30012`})]})})]}),`\n`,_jsx(_components.p,{children:`Contact us to retrieve our public certificate.`}),`\n`,_jsx(Heading,{level:`3`,id:``}),`\n`,_jsx(Heading,{level:`3`,id:`binding`,children:`Binding`}),`\n`,_jsx(_components.p,{children:`To send a bind request, please contact us to retrieve your SMPP system ID and password.`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Status`}),_jsx(_components.th,{children:`Description`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`0`}),_jsx(_components.td,{children:`Success`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`3`}),_jsx(_components.td,{children:`Invalid SMPP system ID and password`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`5`}),_jsx(_components.td,{children:`Exceeds connection limit`})]})]})]}),`\n`,_jsx(Heading,{level:`3`,id:``}),`\n`,_jsx(Heading,{level:`3`,id:`submitting-messages`,children:`Submitting Messages`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Status`}),_jsx(_components.th,{children:`Description`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`0`}),_jsx(_components.td,{children:`Success`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`4`}),_jsx(_components.td,{children:`Invalid phone number`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`6`}),_jsx(_components.td,{children:`Exceeds connection limit`})]})]})]}),`\n`,_jsx(Heading,{level:`3`,id:`delivery-reports`,children:`Delivery Reports`}),`\n`,_jsx(_components.p,{children:`Below is an example of the “short_message” parameter in the “deliver_sm” PDU:`}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`1`,language:`javascript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light github-dark`,style:{backgroundColor:`#fff`,\"--shiki-dark-bg\":`#24292e`,color:`#24292e`,\"--shiki-dark\":`#e1e4e8`},language:`javascript`,children:_jsxs(_components.code,{language:`javascript`,numberOfLines:`1`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:`id`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`11041301030001006668`}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:` sub`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`001`}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:` dlvrd`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`001`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:` submit `}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:`date`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`2111040501`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:` done `}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:`date`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`2111040501`}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:` stat`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`DELIVRD`}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:` err`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:`}),_jsx(_components.span,{style:{color:`#005CC5`,\"--shiki-dark\":`#79B8FF`},children:`0`}),_jsx(_components.span,{style:{color:`#6F42C1`,\"--shiki-dark\":`#B392F0`},children:` text`}),_jsx(_components.span,{style:{color:`#24292E`,\"--shiki-dark\":`#E1E4E8`},children:`:none`})]}),`\n`]})})}),`\n`,_jsx(_components.p,{children:`“Submit date” and “done date” are in UTC time.`}),`\n`,_jsx(_components.p,{children:`When sending, ‘err’ is ‘0’, other values are:`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Error Code`}),_jsx(_components.th,{children:`Description`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`3`}),_jsx(_components.td,{children:`Insufficient balance`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`4`}),_jsx(_components.td,{children:`Use of sensitive words not allowed`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`10`}),_jsx(_components.td,{children:`The phone number is blacklisted`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`18`}),_jsx(_components.td,{children:`Invalid signature. Signatures are required for SMS in Mainland China`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{\"data-numeric\":`true`,children:`65`}),_jsx(_components.td,{children:`Rejected by us, usually for SMS in Mainland China`})]})]})]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"codeStyling":{"theme":{"light":"github-light","dark":"github-dark"}},"config":{},"pageMetadata":{"title":"SMPP","description":null,"href":"/en/documentation/integrations/channels/global-sms/sms-features/smpp"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Get SMPP Account","slug":"get-smpp-account","depth":2,"children":[]},{"title":"Using SMPP","slug":"using-smpp","depth":2,"children":[{"title":"Connection","slug":"connection","depth":3,"children":[]},{"title":"Binding","slug":"binding","depth":3,"children":[]},{"title":"Submitting Messages","slug":"submitting-messages","depth":3,"children":[]},{"title":"Delivery Reports","slug":"delivery-reports","depth":3,"children":[]}]}],"codeExamples":{}},"jsLinks":[],"subdomain":"lchnan","siteName":"YCloud Docs","title":"SMPP - YCloud Docs","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/en/documentation/integrations/channels/global-sms/sms-features/smpp","matchLevel":0},"zh":{"href":"/zh/documentation/integrations/channels/global-sms/sms-features/smpp","matchLevel":1},"es":{"href":"/es/documentation/integrations/channels/global-sms/sms-features/smpp","matchLevel":1},"pt":{"href":"/pt/documentation/integrations/channels/global-sms/sms-features/smpp","matchLevel":1},"ru":{"href":"/ru/documentation/integrations/channels/global-sms/sms-features/smpp","matchLevel":1}}},"lastModified":"2026-10-28T14:09:04.170Z","originalFileLocation":"en/documentation/integrations/channels/global-sms/sms-features/smpp.mdx","locale":"en"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"application-name\" content=\"YCloud Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"SMPP - YCloud Docs\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"YCloud Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://lchnan.mintlify.app/_mintlify/api/og/v2?division=SMS+Features\u0026amp;title=SMPP\u0026amp;theme=7e639de6347778391fbe3ad7\u0026amp;signature=88d8d2c0c4cc427d9fe2175acfe91cb99c91b64a6fde31b1d0b0e3b8041fd8e5\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"SMPP - YCloud Docs\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://lchnan.mintlify.app/_mintlify/api/og/v2?division=SMS+Features\u0026amp;title=SMPP\u0026amp;theme=7e639de6347778391fbe3ad7\u0026amp;signature=88d8d2c0c4cc427d9fe2175acfe91cb99c91b64a6fde31b1d0b0e3b8041fd8e5\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/lchnan/g_kuIVCsIE9hrH5P/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"YCloud Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#602DED\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/en/documentation/integrations/channels/global-sms/sms-features/smpp.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"zh\" href=\"https://docs.ycloud.com/zh/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://docs.ycloud.com/es/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"pt\" href=\"https://docs.ycloud.com/pt/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ru\" href=\"https://docs.ycloud.com/ru/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.ycloud.com/#organization\",\"name\":\"YCloud Docs\",\"url\":\"https://docs.ycloud.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/lchnan/AXn0jsI-c5aPnOMW/logo/light.png?fit=max\u0026auto=format\u0026n=AXn0jsI-c5aPnOMW\u0026q=85\u0026s=0865e4207d765d07a769c29bc819adbe\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.ycloud.com#website\",\"name\":\"YCloud Docs\",\"url\":\"https://docs.ycloud.com\",\"publisher\":{\"@id\":\"https://docs.ycloud.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp#webpage\",\"url\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\",\"name\":\"SMPP\",\"dateModified\":\"2026-10-28T14:09:04.170Z\",\"isPartOf\":{\"@id\":\"https://docs.ycloud.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Integrations\",\"item\":\"https://docs.ycloud.com/en/documentation/integrations/channels/index\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Channels\",\"item\":\"https://docs.ycloud.com/en/documentation/integrations/channels/index\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Global SMS\",\"item\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/index\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"SMS Features\",\"item\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/index\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"SMPP\",\"item\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp#article\",\"headline\":\"SMPP\",\"name\":\"SMPP\",\"url\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp\",\"mainEntityOfPage\":{\"@id\":\"https://docs.ycloud.com/en/documentation/integrations/channels/global-sms/sms-features/smpp#webpage\"},\"dateModified\":\"2026-10-28T14:09:04.170Z\",\"publisher\":{\"@id\":\"https://docs.ycloud.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.ycloud.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"YCloud Docs\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"YCloud Docs","nav":{"global":null,"languages":[{"language":"en","default":true,"tabs":[{"tab":"Documentation","icon":"book-open","groups":[{"group":"Overview","pages":[{"title":"Welcome to YCloud Docs","href":"/en/documentation/overview"},{"group":"Update Log","pages":[{"title":"Update Log","href":"/en/documentation/overview/update-log/index"},{"title":"WhatsApp pricing update and Message limit changes on Oct.","href":"/en/documentation/overview/update-log/whatsapp-pricing-update-and-message-limit-changes-on-oct"}]}]},{"group":"Quick Start","pages":[{"title":"Connect WhatsApp to YCloud","href":"/en/documentation/quick-start/connect-whatsapp-to-ycloud"},{"title":"Send verification codes via WhatsApp","href":"/en/documentation/quick-start/send-verification-codes-via-whatsapp"},{"title":"Send utility messages via WhatsApp","href":"/en/documentation/quick-start/send-utility-messages-via-whatsapp"},{"title":"Acquire customers with Click-to-WhatsApp ads","href":"/en/documentation/quick-start/acquire-customers-with-click-to-whatsapp-ads"},{"title":"Run marketing campaigns via WhatsApp","href":"/en/documentation/quick-start/run-marketing-campaigns-via-whatsapp"},{"title":"Set up customer support via WhatsApp","href":"/en/documentation/quick-start/set-up-customer-support-via-whatsapp"}]},{"group":"WhatsApp Business Platform","pages":[{"title":"Overview","href":"/en/documentation/whatsapp-business-platform/overview"},{"group":"Accounts and business identity","pages":[{"title":"Account structure and WABAs","href":"/en/documentation/whatsapp-business-platform/accounts-and-business-identity/account-structure-and-wabas"},{"title":"Business phone numbers","href":"/en/documentation/whatsapp-business-platform/accounts-and-business-identity/business-phone-numbers"},{"title":"Business verification","href":"/en/documentation/whatsapp-business-platform/accounts-and-business-identity/business-verification"},{"title":"Official Business Accounts","href":"/en/documentation/whatsapp-business-platform/accounts-and-business-identity/official-business-accounts"},{"title":"WhatsApp Business App coexistence","href":"/en/documentation/whatsapp-business-platform/accounts-and-business-identity/whatsapp-business-app-coexistence"}]},{"group":"Messaging","pages":[{"title":"How messaging works","href":"/en/documentation/whatsapp-business-platform/messaging/how-messaging-works"},{"group":"Message templates","pages":[{"title":"Template overview","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/index"},{"title":"Marketing templates","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/marketing-templates"},{"title":"Utility templates","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/utility-templates"},{"title":"Authentication templates","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/authentication-message-templates/index"},{"title":"Template components and formats","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/template-components-and-formats"},{"title":"Template review and lifecycle","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/template-review-and-lifecycle"},{"group":"Authentication Message Templates","hidden":true,"pages":[{"title":"Copy-code authentication","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/authentication-message-templates/copy-code-authentication"},{"title":"One-tap authentication","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/authentication-message-templates/one-tap-authentication"},{"title":"Zero-tap authentication","href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/authentication-message-templates/zero-tap-authentication"}]},{"title":"Catalog templates","hidden":true,"href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/catalog-templates"},{"title":"Carousel templates","hidden":true,"href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/carousel-templates"},{"title":"Coupon-code templates","hidden":true,"href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/coupon-code-templates"},{"title":"Limited-time offer templates","hidden":true,"href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/limited-time-offer-templates"},{"title":"Multi-product templates","hidden":true,"href":"/en/documentation/whatsapp-business-platform/messaging/message-templates/multi-product-templates"}]},{"title":"Service messages","href":"/en/documentation/whatsapp-business-platform/messaging/service-messages"},{"title":"Message delivery statuses","href":"/en/documentation/whatsapp-business-platform/messaging/message-delivery-statuses"}]},{"group":"Pricing, limits, and quality","pages":[{"title":"WhatsApp pricing","href":"/en/documentation/whatsapp-business-platform/pricing-limits-and-quality/whatsapp-pricing"},{"title":"Authentication-international rates","href":"/en/documentation/whatsapp-business-platform/pricing-limits-and-quality/authentication-international-rates"},{"title":"Max Price for WhatsApp marketing messages","href":"/en/documentation/whatsapp-business-platform/pricing-limits-and-quality/max-price-for-marketing-messages"},{"title":"Messaging limits and throughput","href":"/en/documentation/whatsapp-business-platform/pricing-limits-and-quality/messaging-limits-and-throughput"},{"title":"Quality and delivery controls","href":"/en/documentation/whatsapp-business-platform/pricing-limits-and-quality/quality-and-delivery-controls"}]},{"group":"Consent, policies, and account health","pages":[{"title":"Customer opt-in","href":"/en/documentation/whatsapp-business-platform/consent-policies-and-account-health/customer-opt-in"},{"title":"Customer opt-out","href":"/en/documentation/whatsapp-business-platform/consent-policies-and-account-health/customer-opt-out"},{"title":"Business and commerce policies","href":"/en/documentation/whatsapp-business-platform/consent-policies-and-account-health/business-and-commerce-policies"},{"title":"Account restrictions and appeals","href":"/en/documentation/whatsapp-business-platform/consent-policies-and-account-health/account-restrictions-and-appeals"}]},{"group":"More WhatsApp Features","pages":[{"title":"WhatsApp Flows","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-flows/index"},{"title":"WhatsApp Calling","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-calling"},{"title":"WhatsApp Groups","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-groups"},{"title":"Catalogs and commerce","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/catalogs-and-commerce"},{"title":"Click-to-WhatsApp ads","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/click-to-whatsapp-ads"}]},{"group":"WhatsApp Flows","hidden":true,"pages":[{"title":"Create a WhatsApp Flow","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-flows/create-a-whatsapp-flow"},{"title":"Send a WhatsApp Flow","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-flows/send-a-whatsapp-flow"},{"title":"Review WhatsApp Flow submissions","href":"/en/documentation/whatsapp-business-platform/more-whatsapp-features/whatsapp-flows/review-whatsapp-flow-submissions"}]}]},{"group":"Channels","pages":[{"group":"WhatsApp Accounts Management","pages":[{"group":"WhatsApp business account","pages":[{"title":"Create WABA via Embedded Sign-up","href":"/en/documentation/channels/whatsapp-accounts-management/business-accounts/create-waba-via-embedded-sign-up"},{"title":"Add Numbers","href":"/en/documentation/channels/whatsapp-accounts-management/business-accounts/add-numbers"},{"title":"Number Migration","href":"/en/documentation/channels/whatsapp-accounts-management/business-accounts/number-migration"},{"title":"Remove WhatsApp business accounts","href":"/en/documentation/channels/whatsapp-accounts-management/business-accounts/remove-whatsapp-business-accounts"}]},{"group":"WhatsApp Business App Coexistence","pages":[{"title":"Onboard WhatsApp business app","href":"/en/documentation/channels/whatsapp-accounts-management/coexistence/onboard-whatsapp-business-app"},{"title":"Off-board WhatsApp Business App","href":"/en/documentation/channels/whatsapp-accounts-management/coexistence/off-board-whatsapp-business-app"},{"title":"Coexistence accounts migration","href":"/en/documentation/channels/whatsapp-accounts-management/coexistence/coexistence-accounts-migration"}]},{"group":"Template Management","pages":[{"group":"Create Template","pages":[{"title":"Create Template","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/create-template/index"},{"title":"Create WhatsApp Flows Template","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/create-template/create-whatsapp-flows-template"},{"title":"Create WhatsApp Pay Template","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/create-template/create-whatsapp-pay-template"},{"title":"AI generates marketing templates","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/create-template/ai-generates-marketing-templates"}]},{"title":"Template Library","sidebarTitle":"Template Library","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/template-library"},{"title":"Test a message","sidebarTitle":"Test a message","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/test-a-message"},{"title":"Copy Template","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/copy-template"},{"title":"Template Analytics","href":"/en/documentation/channels/whatsapp-accounts-management/template-management/template-analytics"}]},{"group":"Phone Number Management","pages":[{"title":"Phone Number Management","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/index"},{"title":"Edit Phone Number Display Name ","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/edit-phone-number-display-name"},{"title":"Edit Phone Number Remark Name","href":"/untitled-page"},{"title":"Claim a Business Username","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/claim-a-business-username"},{"title":"Phone Number Profile Settings","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/phone-number-profile-settings"},{"title":"Authority","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/authority"},{"title":"Conversation Assignment Rules","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/conversation-assignment-rules"},{"title":"Automation","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/automation"},{"title":"Chat Links","href":"/en/documentation/channels/whatsapp-accounts-management/phone-number-management/chat-links"}]},{"title":"Account Disabling and Handling","href":"/en/documentation/channels/whatsapp-accounts-management/account-disabling-and-handling"},{"group":"Data Analysis","pages":[{"title":"Message Overview","href":"/en/documentation/channels/whatsapp-accounts-management/data-analysis/message-overview"},{"title":"Message Logs","href":"/en/documentation/channels/whatsapp-accounts-management/data-analysis/message-logs"},{"title":"Calling Logs","href":"/en/documentation/channels/whatsapp-accounts-management/data-analysis/calling-logs"}]}]}]},{"group":"Inbox","pages":[{"group":"Getting Started","pages":[{"title":"Inbox Introduction","href":"/en/documentation/inbox/inbox-introduction"},{"title":"Quick start with Inbox","href":"/en/documentation/inbox/quick-start-with-inbox"},{"title":"Admin Guide","href":"/en/documentation/inbox/admin-guide"},{"title":"Customer Support Guide","href":"/en/documentation/inbox/customer-support-guide"},{"title":"Inbox Mobile App","href":"/en/documentation/inbox/inbox-mobile-app"}]},{"group":"Conversations","pages":[{"title":"Initiate New Chat","href":"/en/documentation/inbox/initiate-new-chat"},{"title":"Search contacts \u0026 chat history","href":"/en/documentation/inbox/search-contacts-and-chat-history"},{"title":"Unsupported messages in Inbox","href":"/en/documentation/inbox/unsupported-messages-in-inbox"},{"title":"Message Translation","href":"/en/documentation/inbox/message-translation"},{"title":"WhatsApp Calling in Inbox","href":"/en/documentation/inbox/whatsapp-calling-in-inbox"},{"title":"AI Copilot","href":"/en/documentation/inbox/ai-copilot"}]},{"group":"Configuration","pages":[{"title":"Canned Response","href":"/en/documentation/inbox/canned-response"},{"title":"Welcome Messages","href":"/en/documentation/inbox/welcome-messages"},{"title":"Conversation Tags","href":"/en/documentation/inbox/conversation-tags"}]},{"group":"Analytics","pages":[{"title":"Conversation Logs","href":"/en/documentation/inbox/conversation-logs"},{"title":"Inbox Analytics","href":"/en/documentation/inbox/inbox-analytics"}]},{"group":"Best Practices","pages":[{"title":"Best Practices","href":"/en/documentation/inbox/best-practices/index"},{"title":"How Sales Teams Use Inbox","href":"/en/documentation/inbox/best-practices/how-sales-teams-use-inbox"},{"title":"How Service Teams Use Inbox","href":"/en/documentation/inbox/best-practices/how-service-teams-use-inbox"}]}]},{"group":"Contact","pages":[{"title":"Contact Management","href":"/en/documentation/contact/contact-management"},{"title":"Create/Import Contacts","href":"/en/documentation/contact/create-import-contacts"},{"title":"Contact Segments","href":"/en/documentation/contact/contact-segments"},{"title":"Contact Merge Rules","href":"/en/documentation/contact/contact-merge-rules"},{"title":"Bulk Operations","href":"/en/documentation/contact/bulk-operations"},{"title":"Unsubscribe List","href":"/en/documentation/contact/unsubscribe-list"},{"group":"Contact Settings","pages":[{"title":"Contact Settings","href":"/en/documentation/contact/contact-settings/index"},{"title":"Contact Attribute Settings","href":"/en/documentation/contact/contact-settings/contact-attribute-settings"},{"title":"Contact Tag Settings","href":"/en/documentation/contact/contact-settings/contact-tag-settings"},{"title":"Contact Event","href":"/en/documentation/contact/contact-settings/contact-event"}]},{"title":"Owner Assignment Settings (Agent/Sales Assignment)","href":"/en/documentation/contact/owner-assignment-settings-agent-sales-assignment"}]},{"group":"Calling","pages":[{"group":"Getting Started","pages":[{"title":"Overview","href":"/en/documentation/calling/overview"},{"title":"Quick start with Calling","href":"/en/documentation/calling/quick-start-with-calling"},{"title":"Admin Guide","href":"/en/documentation/calling/admin-guide"},{"title":"Agent Guide","href":"/en/documentation/calling/agent-guide"},{"title":"Outbound Calling Guide","href":"/en/documentation/calling/outbound-calling-guide"}]},{"title":"Recording and Transcription","href":"/en/documentation/calling/recording-and-transcription"},{"title":"Calling Logs","href":"/en/documentation/calling/calling-logs"}]},{"group":"Campaign","pages":[{"title":"Create a WhatsApp Marketing Campaign","href":"/en/documentation/campaign/create-a-whatsapp-marketing-campaign"},{"title":"Track button clicks","href":"/en/documentation/campaign/track-button-clicks"},{"title":"Analyze Campaign data","href":"/en/documentation/campaign/analyze-campaign-data"}]},{"group":"Journey","pages":[{"title":"Journey introduction","href":"/en/documentation/journey/journey-introduction"},{"title":"Create a journey","href":"/en/documentation/journey/create-a-journey"},{"group":"Components and Features Introduction","pages":[{"title":"Journey components","href":"/en/documentation/journey/components-and-features-introduction/index"},{"title":"Trigger","href":"/en/documentation/journey/components-and-features-introduction/trigger"},{"title":"Send template","href":"/en/documentation/journey/components-and-features-introduction/send-template"},{"title":"Message status rule","href":"/en/documentation/journey/components-and-features-introduction/message-status-rule"},{"title":"Add tag","href":"/en/documentation/journey/components-and-features-introduction/add-tag"},{"title":"Wait","href":"/en/documentation/journey/components-and-features-introduction/wait"},{"title":"Goal and Exit Rule","href":"/en/documentation/journey/components-and-features-introduction/goal-and-exit-rule"}]},{"title":"Journey best practices","href":"/en/documentation/journey/journey-best-practices"}]},{"group":"Agents","pages":[{"title":"Create an agent","href":"/en/documentation/agents/create-an-agent"},{"group":"AI Agent","pages":[{"title":"What is AI Agent","sidebarTitle":"What is AI Agent","href":"/en/documentation/agents/ai-agent/what-is-ai-agent"},{"title":"How to Create and Configure an AI Agent","sidebarTitle":"Create and Configure an AI Agent","href":"/en/documentation/agents/ai-agent/how-to-create-and-configure-an-ai-agent"},{"title":"AI Profile","sidebarTitle":"AI Profile","href":"/en/documentation/agents/ai-agent/ai-profile"},{"group":"AI Knowledge Base","pages":[{"title":"AI Knowledge Base","href":"/en/documentation/agents/ai-agent/ai-knowledge-base"},{"title":"Connect external app content","href":"/en/documentation/agents/ai-agent/connect-external-app-content"}]},{"title":"AI Skills","sidebarTitle":"AI Skills","href":"/en/documentation/agents/ai-agent/ai-skills"},{"title":"AI Recommendations","sidebarTitle":"AI Recommendations","href":"/en/documentation/agents/ai-agent/ai-recommendations"},{"title":"AI Performance","sidebarTitle":"AI Performance","href":"/en/documentation/agents/ai-agent/ai-performance"},{"title":"Best Practices for YCloud AI Agent","sidebarTitle":"YCloud AI Agent Best Practices","href":"/en/documentation/agents/ai-agent/best-practices/best-practices-for-ycloud-ai-agent"},{"title":"AI Guidance Best Practice","href":"/en/documentation/agents/ai-agent/best-practices/ai-guidance-best-practice"}]},{"group":"Rule-based Agent","pages":[{"title":"Rule-based Agent","href":"/en/documentation/agents/rule-based-agent/rule-based-agent"},{"title":"Create a Flow","href":"/en/documentation/agents/rule-based-agent/create-a-flow"},{"group":"Flow Components","pages":[{"title":"Rule-based Agent Flow Components","href":"/en/documentation/agents/rule-based-agent/flow-components/index"},{"title":"Trigger","href":"/en/documentation/agents/rule-based-agent/flow-components/trigger"},{"title":"Ask a Question","href":"/en/documentation/agents/rule-based-agent/flow-components/ask-a-question"},{"title":"Send Messages","href":"/en/documentation/agents/rule-based-agent/flow-components/send-messages"},{"title":"Agent Takeover","href":"/en/documentation/agents/rule-based-agent/flow-components/agent-takeover"},{"title":"Unsubscribe","href":"/en/documentation/agents/rule-based-agent/flow-components/unsubscribe"},{"title":"Branch","href":"/en/documentation/agents/rule-based-agent/flow-components/branch"},{"title":"Send Shopify orders","href":"/en/documentation/agents/rule-based-agent/flow-components/send-shopify-orders"}]},{"title":"Rule-based Agent Analytics","sidebarTitle":"Rule-based Agent Analytics","href":"/en/documentation/agents/rule-based-agent/rule-based-agent-analytics"},{"title":"Automatically Add Customers to Unsubscribe List","href":"/en/documentation/agents/rule-based-agent/best-practices/automatically-add-customers-to-unsubscribe-list"}]},{"title":"External Agent","href":"/en/documentation/agents/external-agent"},{"title":"Best Practices","href":"/en/documentation/agents/best-practices/index"}]},{"group":"CTWA (Click to WhatsApp Ad)","pages":[{"title":"CTWA Introduction","href":"/en/documentation/ctwa-click-to-whatsapp-ad/ctwa-introduction"},{"group":"Meta CTWA Ads","pages":[{"title":"Meta CTWA Ads","sidebarTitle":"Overview","icon":"meta","href":"/en/documentation/ctwa-click-to-whatsapp-ad/meta-ctwa-ads/index"},{"title":"Connect a Meta Ad Account","sidebarTitle":"Connect a Meta Ad Account","icon":"meta","href":"/en/documentation/ctwa-click-to-whatsapp-ad/meta-ctwa-ads/connect-a-meta-ad-account"},{"title":"Create a Click-to-WhatsApp Ad","sidebarTitle":"Create a Click-to-WhatsApp Ad","icon":"meta","href":"/en/documentation/ctwa-click-to-whatsapp-ad/meta-ctwa-ads/create-a-click-to-whatsapp-ad"},{"title":"Report CTWA Ad Results to Meta","icon":"meta","sidebarTitle":"Report Ad Results to Meta","href":"/en/documentation/ctwa-click-to-whatsapp-ad/meta-ctwa-ads/report-ctwa-ad-results-to-meta"}]},{"group":"TikTok Messaging Ad","pages":[{"title":"TikTok Messaging Ad","icon":"tiktok","href":"/en/documentation/ctwa-click-to-whatsapp-ad/tiktok-messaging-ad/index"},{"title":"Connect TikTok Ad Account","icon":"tiktok","href":"/en/documentation/ctwa-click-to-whatsapp-ad/tiktok-messaging-ad/connect-tiktok-ad-account"},{"title":"Create TikTok Instant Messaging Ad","icon":"tiktok","href":"/en/documentation/ctwa-click-to-whatsapp-ad/tiktok-messaging-ad/create-tiktok-instant-messaging-ad"},{"title":"Report Ad Results to TikTok","icon":"tiktok","sidebarTitle":"Report Ad Results to TikTok","href":"/en/documentation/ctwa-click-to-whatsapp-ad/tiktok-messaging-ad/report-ad-results-to-tiktok"}]},{"title":"Receive CTWA Visitors","href":"/en/documentation/ctwa-click-to-whatsapp-ad/receive-ctwa-visitors"},{"title":"CTWA Analysis","href":"/en/documentation/ctwa-click-to-whatsapp-ad/ctwa-analysis"}]},{"group":"Shop","pages":[{"title":"Shop Overview","href":"/en/documentation/shop/overview"},{"title":"Install Shop","href":"/en/documentation/shop/install-shop"},{"title":"Shipping Settings","href":"/en/documentation/shop/shipping-settings"},{"title":"Payment Settings","href":"/en/documentation/shop/payment-settings"},{"title":"Product","href":"/en/documentation/shop/product"},{"group":"Order","pages":[{"title":"Order","href":"/en/documentation/shop/orders/index"},{"title":"Shipping Import","href":"/en/documentation/shop/orders/shipping-import"}]}]},{"group":"WhatsApp pay","pages":[{"title":"Overview","href":"/en/documentation/whatsapp-pay/overview"},{"title":"Link Your Payment Account","href":"/en/documentation/whatsapp-pay/link-your-payment-account"},{"title":"Send order detail \u0026 checkout button message","href":"/en/documentation/whatsapp-pay/send-order-detail-and-checkout-button-message"},{"title":"Update order status","href":"/en/documentation/whatsapp-pay/update-order-status"}]},{"group":"Integrations","pages":[{"group":"Channels","pages":[{"title":"Channels","href":"/en/documentation/integrations/channels/index"},{"group":"Global SMS","pages":[{"title":"Global SMS","href":"/en/documentation/integrations/channels/global-sms/index"},{"title":"Getting Started","href":"/en/documentation/integrations/channels/global-sms/getting-started"},{"title":"SMS Basic Principles","href":"/en/documentation/integrations/channels/global-sms/sms-basic-principles"},{"group":"SMS Features","pages":[{"title":"SMS Features","href":"/en/documentation/integrations/channels/global-sms/sms-features/index"},{"title":"API Interface","description":"Authenticate with an API key and send SMS messages through the YCloud API.","href":"/en/documentation/integrations/channels/global-sms/sms-features/api-interface"},{"title":"SMPP","href":"/en/documentation/integrations/channels/global-sms/sms-features/smpp"},{"title":"Mass Messaging","description":null,"href":"/en/documentation/integrations/channels/global-sms/sms-features/mass-messaging"},{"title":"Sender ID","href":"/en/documentation/integrations/channels/global-sms/sms-features/sender-id"}]}]},{"group":"Verify","pages":[{"title":"Verify","href":"/en/documentation/integrations/channels/verify/index"},{"title":"Getting Started","href":"/en/documentation/integrations/channels/verify/getting-started"},{"group":"Verification Features","pages":[{"title":"Verification Features","href":"/en/documentation/integrations/channels/verify/verification-features/index"},{"title":"Verification Message Templates","href":"/en/documentation/integrations/channels/verify/verification-features/verification-message-templates"},{"title":"Security Settings","href":"/en/documentation/integrations/channels/verify/verification-features/security-settings"},{"title":"Verification Analysis","href":"/en/documentation/integrations/channels/verify/verification-features/verification-analysis"},{"title":"Custom OTP","href":"/en/documentation/integrations/channels/verify/verification-features/custom-otp"}]},{"group":"Best Practices for Verification","pages":[{"title":"Best Practices for Verification","href":"/en/documentation/integrations/channels/verify/best-practices-for-verification/index"},{"title":"Best Practices","href":"/en/documentation/integrations/channels/verify/best-practices-for-verification/best-practices"},{"title":"Verification Channel Selection","href":"/en/documentation/integrations/channels/verify/best-practices-for-verification/verification-channel-selection"},{"title":"Verification via WhatsApp","href":"/en/documentation/integrations/channels/verify/best-practices-for-verification/verification-via-whatsapp"},{"title":"Preventing Fraud and Invalid Registrations","href":"/en/documentation/integrations/channels/verify/best-practices-for-verification/preventing-fraud-and-invalid-registrations"}]}]},{"group":"Email","pages":[{"title":"Email","href":"/en/documentation/integrations/channels/email/index"},{"title":"Getting Started","href":"/en/documentation/integrations/channels/email/getting-started"},{"title":"Basic Principles","href":"/en/documentation/integrations/channels/email/basic-principles"},{"group":"Email Features","pages":[{"title":"Email Features","href":"/en/documentation/integrations/channels/email/email-features/index"},{"title":"Domain Configuration","href":"/en/documentation/integrations/channels/email/email-features/domain-configuration"},{"title":"Send emails via API","href":"/en/documentation/integrations/channels/email/email-features/send-emails-via-api"},{"title":"Monitoring and Optimization","href":"/en/documentation/integrations/channels/email/email-features/monitoring-and-optimization"}]},{"group":"Best Practices for Email","pages":[{"title":"Best Practices for Email","href":"/en/documentation/integrations/channels/email/best-practices-for-email/index"},{"title":"Separate Marketing Subdomain","href":"/en/documentation/integrations/channels/email/best-practices-for-email/separate-marketing-subdomain"},{"title":"Warm-up Sending","href":"/en/documentation/integrations/channels/email/best-practices-for-email/warm-up-sending"}]},{"title":"Email Template Samples","href":"/en/documentation/integrations/channels/email/email-template-samples"}]}]},{"group":"Coupons","pages":[{"title":"Coupon Tool Usage","href":"/en/documentation/integrations/coupons/coupon-tool-usage"}]},{"group":"Shopify","pages":[{"title":"Connect your Shopify store","sidebarTitle":"Connect your Shopify store","icon":"shopify","href":"/en/documentation/integrations/e-commerce/shopify/index"},{"title":"Send Shopify products and manage orders in Inbox","sidebarTitle":"Shopify in Inbox","icon":"shopify","href":"/en/documentation/integrations/e-commerce/shopify/use-shopify-in-inbox"},{"group":"Automate Shopify notifications","pages":[{"title":"Recover abandoned checkouts","sidebarTitle":"Recover abandoned checkouts","href":"/en/documentation/integrations/e-commerce/shopify/recover-abandoned-checkouts"},{"title":"Confirm COD orders","sidebarTitle":"Confirm COD orders","href":"/en/documentation/integrations/e-commerce/shopify/confirm-cod-orders"},{"title":"Notify customers about canceled or fulfilled orders","sidebarTitle":"Notify customers about canceled or fulfilled orders","href":"/en/documentation/integrations/e-commerce/shopify/notify-customers-about-canceled-or-fulfilled-orders"}]},{"title":"Add a chat widget to your Shopify store","sidebarTitle":"Add a chat widget to your Shopify store","icon":"shopify","href":"/en/documentation/integrations/e-commerce/shopify/add-a-chat-widget-to-your-shopify-store"}]},{"title":"HubSpot","icon":"hubspot","href":"/en/documentation/integrations/hubspot"},{"title":"MM Lite API","href":"/en/documentation/integrations/mm-lite-api"},{"title":"Messenger marketing","href":"/en/documentation/integrations/messenger-marketing"},{"title":"Data connectors","href":"/en/documentation/integrations/data-connectors"},{"title":"Freshdesk","href":"/en/documentation/integrations/freshdesk"}]},{"group":"Developer","pages":[{"title":"Manage API keys","sidebarTitle":"API key management","href":"/en/documentation/developer/manage-api-keys"},{"title":"Configure an IP whitelist","sidebarTitle":"IP whitelist","href":"/en/documentation/developer/configure-an-ip-whitelist"},{"title":"Create and configure a custom app","href":"/en/documentation/developer/create-and-configure-a-custom-app"},{"title":"Webhooks","href":"/en/documentation/developer/webhooks"},{"group":"Integrate With n8n","pages":[{"title":"Integrate With n8n","href":"/en/documentation/developer/integrate-with-n8n/index"},{"title":"Best Practice: AI Auto-Reply","hidden":true,"href":"/en/documentation/developer/integrate-with-n8n/best-practice-ai-auto-reply"},{"title":"Example 1: AI auto-reply","hidden":true,"href":"/en/documentation/developer/integrate-with-n8n/example-1-ai-auto-reply"}]}]},{"group":"Account Management","pages":[{"title":"Company Info","sidebarTitle":"Company Info","href":"/en/documentation/account-management/company-info"},{"title":"Users and Teams","href":"/en/documentation/account-management/users-and-teams"},{"title":"Visual Agent","href":"/en/documentation/account-management/visual-agent"},{"title":"Personal Preferences Settings","href":"/en/documentation/account-management/personal-preferences-settings"},{"title":"Security and Privacy","href":"/en/documentation/account-management/security-and-privacy"},{"title":"Notification \u0026 Alert","href":"/en/documentation/account-management/notification-and-alert"}]},{"group":"Pricing and Billing","pages":[{"title":"Billing overview","href":"/en/documentation/pricing-and-billing/billing-overview"},{"title":"WhatsApp pricing and billing","href":"/en/documentation/pricing-and-billing/whatsapp-pricing-and-billing"},{"title":"Manage subscriptions and add-ons","href":"/en/documentation/pricing-and-billing/manage-subscriptions-and-add-ons"},{"title":"Billing and Recharge","href":"/en/documentation/pricing-and-billing/billing-and-recharge"},{"title":"Set up billing notifications","href":"/en/documentation/pricing-and-billing/set-up-billing-notifications"},{"title":"Invoices","href":"/en/documentation/pricing-and-billing/invoices"},{"title":"Payment methods and cards","href":"/en/documentation/pricing-and-billing/payment-methods-and-cards"}]},{"group":"Partnership","pages":[{"title":"Partner Documentation","href":"/en/documentation/partnership/partner-documentation"}]},{"group":"Support","pages":[{"title":"YCloud Support Team","href":"/en/documentation/support/ycloud-support-team"},{"title":"Meta Support","href":"/en/documentation/support/meta-support"},{"title":"Frequently Asked Questions","icon":"circle-question","href":"/en/documentation/support/frequently-asked-questions"}]}]},{"tab":"API Reference","icon":"code","pages":[{"title":"API Reference","href":"/en/api-reference/getting-started/ycloud-api"}]},{"tab":"Partner Center","icon":"handshake","pages":[{"title":"Partner Center","href":"/en/partner-center/overview"}]}]},{"language":"zh","pages":[{"title":"zh","href":"/zh/documentation/integrations/channels/global-sms/sms-features/smpp"}]},{"language":"es","pages":[{"title":"es","href":"/es/documentation/integrations/channels/global-sms/sms-features/smpp"}]},{"language":"pt","pages":[{"title":"pt","href":"/pt/documentation/integrations/channels/global-sms/sms-features/smpp"}]},{"language":"ru","pages":[{"title":"ru","href":"/ru/documentation/integrations/channels/global-sms/sms-features/smpp"}]}]},"title":"SMPP - YCloud Docs","buildId":"dpl_2xiSHD9XEvLsPGPcfoMtkLTB3dy9","deploymentId":"dpl_2xiSHD9XEvLsPGPcfoMtkLTB3dy9","dynamics":[],"chunks":[]}