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In addition to creating or uploading knowledge directly in YCloud, you can connect content from an external app. YCloud currently supports Feishu and Notion.

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Open external app connections

  1. Open your AI Agent and select Knowledge.
  2. Click Add knowledge.
  3. Select Connect external app content.
  4. Choose From Feishu or From Notion.
Connect external app content dialog with From Feishu and From Notion options.

Choose Feishu or Notion as the external content source.

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Authorize Feishu

Before you connect Feishu content, grant the Feishu bot Viewer access to each wiki space that you want the AI Agent to use. Make sure the bot has already been created and note its name.
  1. In Feishu Docs, open Wiki, then open the wiki space that you want to authorize.
Feishu Wiki page with a wiki space highlighted.

Open the Feishu wiki space that you want the AI Agent to access.

  1. Click Settings in the lower-left corner.
  2. Open the Members tab.
  3. Under Roles and permissions, select Viewer, then click Add Member.
Feishu wiki space settings showing the Members tab, Viewer role, and Add Member button.

Open Members, select Viewer, and add a member.

  1. Search for the Feishu bot by name and select it.
Add members dialog showing a Feishu bot in the search results.

Search for and select the Feishu bot that the AI Agent will use.

  1. Complete the addition and confirm that the bot appears under Viewer.
Feishu wiki space settings showing the bot under Viewer.

Confirm that the Feishu bot has Viewer access to the wiki space.

After the bot has read access, return to YCloud and select From Feishu to continue connecting the external content. If a Feishu connection is already available to the AI Agent, the option shows Connected.

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Authorize Notion

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Authorize Notion for the first time

  1. In YCloud, select From Notion.
  2. On the Notion authorization page, confirm the workspace and review the permissions requested by YCloud.
  3. Click Select pages, choose the pages that you want to authorize, and complete the authorization.
Notion Connect with YCloud authorization page showing the requested permissions and Select pages button.

Review the YCloud connection permissions and select the Notion pages to authorize.

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Update the authorization later

To review or change the YCloud connection for existing Notion content:
  1. Open the Notion page or database.
  2. Click the three-dot menu in the upper-right corner.
  3. Select More > Connections > YCloud.
  4. Select YCloud and update the authorization as needed.
Notion page menu showing the More, Connections, and YCloud path.

Open More, Connections, and YCloud to update the connection for Notion content.