Skip to main content

​
What is Send Messages?

“Send messages” refers to sending information. Unlike Ask a question, Send messages simply sends a message without waiting for a user’s reply or executing subsequent replies based on the user’s response.

​
Types of Send Messages

  • ​
    Text

    • Messages in text format. Up to five can be sent consecutively at a time.
Text message editor containing a fictional subscription response.

Add a Text message and enter the reply before saving.

  • ​
    Text & URL Button

    • A combination of text and link in message format. The link can be placed in a button. Only one Text & URL Button message is supported per send.
Send messages editor with Button text and URL fields highlighted.

Enter the button text and destination URL for a Text & URL Button message.

Messages presented in picture format. Limitations: .jpg, .jpeg, or .png. 5MB. Recommended dimensions: Landscape 1125px * 600px, Portrait 2:3 Messages presented in video format. Limitations: .mp4, no more than 16MB Messages presented in file format. Limitations: no more than 100MB