Skip to main content

​
Wait

Use Wait to delay the next step in a Journey. For example, you can wait before sending a follow-up message or before checking whether a contact has responded.

​
Configure a wait period

  1. Add a Wait component to the Journey.
  2. Set the duration before the next step runs.
  3. Connect the Wait component to the next step in your flow.
You can set a wait period from 1 minute to 100 days.
Wait settings within the Journey canvas.

Set the delay in days, hours, and minutes while keeping the surrounding Journey visible.

​
Use Wait in a follow-up flow

  1. Send a template message.
  2. Wait for a defined period.
  3. Send a follow-up message, add a tag, or continue with another Journey component.
For response-based routing, use a Message status rule instead.