- Creating a WABA: This tutorial focuses on this step.
- Binding a phone number to WABA: Click here to view the number binding tutorial.
Prerequisites
| Materials | Examples | More Details | |
|---|---|---|---|
| 1 | Facebook Account | / | An account that has been registered for over a month (you can click the link to check if the account is in good standing before starting) is used to create a Meta Business Manager (referred to as BM) |
| 2 | Phone Number | +1 12035948979 | The number should able to receive verification code, and the number must not have been used to register the WhatsApp App or a business account before. If the number has been used to register a personal WhatsApp account, the personal WhatsApp account must be deleted before use. |
| 3 | WhatsApp Business Display Name | YCloud_Service | Needs to be relevant to the brand’s official website and is used to name the WhatsApp business account. |
| 4 | Company Name | YCLOUD INTERNATIONAL PTE. LTD | The company name must be the same as the one on the business license or registration certificate. |
| 5 | Company Address | 9 TEMASEK BOULEVARD #04-03SUNTEC TOWER TWOSINGAPORE(038989) | The company address should be the same as the one on the business license or registration certificate. |
| 6 | Business License/Registration Certificate | Business_Pofile.pdf | The corresponding business license or registration document of the enterprise |
| 7 | Official Website | www.ycloud.com | 1. The website needs to be encrypted with https; 2. The website content must clearly express the company’s business; 3. The website needs to have the company name and address at the bottom, for example: COPYRIGHT @ |
| 8 | Business Email | lyndsey.shu@ycloud.com | The corporate email domian needs to be consistent with the brand website domain name. For example, www.ycloud.com and lyndsey.shu@ycloud.com meet the requirements and will be used to receive a verification code email during business verification. |
Create a New Account
After completing the YCloud account registration, you can create a WhatsApp account on the homepage. For the text tutorial, please refer to the video tutorial: https://www.bilibili.com/video/BV1Aa4y1g7di/Step 1: Click the Create Button
Go to WhatsApp accounts, click Create Channel, and select Get started under WhatsApp Business API.Select Get started under WhatsApp Business API.
Read the onboarding tutorial, then select I'm ready to start.
Step 2: Log in to Facebook
After clicking login, a Facebook authorization popup will appear. Log in with the Facebook account you prepared. If the account is incorrect, you can click “Log in another account” to switch. Confirm the account is correct and click “Continue” for the next step.
Step 3: Confirm the Agreement
Click “Get started” to continue creating.
Step 4: Create a BM Account
Enter your company’s information:- Business name: The company name should be exactly the same as your business license. Please do not enter a company abbreviation or brand name.
- Business email address: It is recommended to use an email address that matches your website domain.
- Business website or profile page: The company’s URL. Note that the company’s URL must be HTTPS.
- Country: The country where the company operates. Make sure to select the country where your company is registered for certification. For example, if you are submitting an Indonesian business license for corporate certification, select Indonesia.

Step 5: Start with a new WhatsApp phone number

Step 6: Create a WABA
Select/create a new WABA. If you already have a WABA, you can select it from the dropdown, otherwise, choose to create one.
Step 7: Set WABA and Number Information
- WhatsApp business account name: The name of the WABA. This is for internal business differentiation and will not be visible to your audience on your WhatsApp account profile.
- WhatsApp business display name: The name of the number. The display name will show to your customers and should be related to your company or brand name. Click to view Display Name Guidelines.
- Category: Industry

Step 8: Add phone number
Enter the phone number you have prepared.

Step 9: Creation Successful
A prompt indicating successful creation will appear. Be sure to click the “Finish” button at the bottom of the popup.
Watching the tutorial video👇
Open linked resourceNext:
phone-number-profile-settings.md business-verification.md add-numbers.mdFrequently Asked Questions
Can numbers from Mainland China (+86) be registered?
Can numbers from Mainland China (+86) be registered?
Network errors such as "Network error" occur during the creation process
Network errors such as "Network error" occur during the creation process
The number binding prompts that this number has already been registered with a WhatsApp account
The number binding prompts that this number has already been registered with a WhatsApp account
- This number has already been registered with WhatsApp or WhatsApp Business. In this case, you need to delete the original account and wait for some time before you can use it to register for a WhatsApp API account. Since deleting the account will result in the loss of historical chat records, we recommend you change to a new number for registration.
- This number has already been registered with a WhatsApp API account and is under your current BM account. In this case, the prompt will guide you through the migration process, requiring you to turn off the two-step verification for this number. Please follow the instructions to complete the migration. For detailed procedures, please refer to the WhatsApp API migration documentation.
What if I can't receive the verification code?
What if I can't receive the verification code?
Why can't I select "Use a display name only"?
Why can't I select "Use a display name only"?
+1 555.The option may be unavailable for either of these reasons:- Your business has reached the maximum number of complimentary phone numbers that it can receive.
- Your business is not yet eligible for this option based on Meta’s trust and eligibility assessment.

